The Expert Advantage: Why Subject-Matter Specialists Are Outperforming Traditional Spokespeople in British Corporate Communications
The polished corporate spokesperson—media-trained, message-disciplined, and carefully managed—has long been the default choice for British organisations facing scrutiny. But a quiet shift is underway. Journalists, regulators, and investors are increasingly seeking the voice of genuine expertise over the voice of professional communication, and the organisations that have recognised this are gaining a distinct credibility advantage. This article examines why, and how to act on it.