Posts Tagged ‘Twitter’

Pictures of celebs on holiday used to be the currency of professional paparazzi. Hiding behind a parasol with a long lens, bribing bell boys and blagging access to private beaches were all part of the dark arts of securing the glamorous images of holidaying stars sunbathing in the Seychelles, frolicking in Florida or canoodling in the Caribbean.

Newspapers and magazines knew a good thing when they saw it and such shots became a staple of tabloid coverage. They provided and instant hit of sun, sea, sand and celebrity: with the most sought after exclusives snapped up for large sums.

Sunbathing on the beach

Some celebs sued, some decided to stay indoors. The smarter, or perhaps the more desperate, decided to get in on the act themselves. The art of the set up pap shot was born, with agency photographers commissioned (at arm’s length) by the celeb or their PR, to photograph their holiday in a flattering light in return for the newspaper coverage and sometimes a share of the profits.

Now, the celeb agencies are being cut out. Via Instagram, Facebook and Twitter, celebs are taking and uploading their own holiday snaps and sharing them with their audience (and the tabloids) directly.

Rihanna has recently been posting snaps of her holidays to her near 55 million worldwide Facebook fan base, while British favourite Kelly Brook has been uploading her ubiquitous bikini shots from the beaches of Brazil and elsewhere on Tumblr. The previously social media shy Beyoncé also got in on the act, launching her official Tumblr site with a host of personal photos. All have been lapped up by the UK tabloid press, almost unable to believe their luck at a stream of A list images delivered to them free of fees and legalities.

However, while the papers revel in free photo spreads now, they’ll surely be wise to the longer term situation it creates. Like in so many areas of this new 21st century media, the traditional channels of photo distribution are becoming secondary. The ability to connect directly with fans has made Rihanna and others their own publishing houses. Celebs are publishing on their own terms, using exclusive photos, not as something to be protected and controlled, but as free content to share and widen their fan-base and their ‘brand’. Social media has been the game-changer creating a new mind-set that would have been unthinkable just a few years ago.

And it’s not just sun kissed celebs. Although The Sun bought up the rights to Bolton footballer Fabrice Muamba’s story of his recovery from a cardiac arrest on the pitch, the first pictures of Muwamba following his recovery were issued by his fiancée on Twitter . What, in a previous era would have been an exclusive photo worth maybe several hundred thousand pounds, now snapped on a smart-phone and issued for free on Twitter. Amid the mass goodwill and concern that Muwamba’s fight for life generated, it seemed a fitting touch.

Post by Tim Kerr, Joint Managing Director @ TNR Communications

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It is a few days since the announcement was made that Dave Berry will be replacing Johnny Vaughan on one of the most popular commercial radio stations in the country – Capital FM London.

It feels like a natural move by Global Radio, who own Capital, LBC and Heart, to bring in Berry who moved from XFM to Capital’s weekend breakfast show in April this year.  Although this might be the case tweeters suggest otherwise…

‘Dave Berry’ was trending on Twitter yesterday but not all for the right reasons.  The fact he was trending does show the presence of Capital FM but many tweeters took to the social network to voice their concerns, with one saying

‘@958capbreakfast Devastating news that Johnny leaving Capital Breakfast!!! Even more devastating that Dave Berry is his successor!!!!’

The over use of the exclamation mark in this tweet alone outlines how Capital fans are feeling about the news, but is it warranted?

London-born Dave Berry has successfully presented on radio and TV for over 10 years, starting at Nickelodeon UK before moving to MTV UK, so his CV is packed with enough experience to back Global’s decision.

Only time will tell whether Berry is the right man for the job or if it’s a huge error by Global Radio. At the moment it is clear Capital fans are not happy so we leave you with this – a grab from the most recent comments on Captial FM’s website…

Dave Berry twitter feed

Post by Daniele Baron, Production Assistant @ TNR Communications

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The debate about the role social media has to play within PR strategy has been evolving for months.  For those of us working in the industry, it’s a very exciting time to be a part of a movement that is changing the way we communicate.  

Our own experience is that the use of these platforms has enabled us to reach audiences in a very different way and bring about a conversation which has changed the nature of the relationship we have with our customers for the better.  And we’re not alone.  A new survey featured in today’s PR Week has revealed that marketing professionals are set to invest heavily in social media this year by shifting budget away from more traditional direct marketing activity.  However, it would be a mistake to think it’s a straight forward thing to do or something to approach lightly.

It’s taken a great deal of time and effort for us to establish ourselves in the ‘space’ and a great deal of discipline to grow our contacts in a way that is credible and relevant.  We spent months researching the medium so we could fully understand it before jumping in with our eyes open and then, with open arms!  And the impact has been brilliant.

A viral video we produced recently for the launch of new computer games, Rabbids, got more than 30,000 hits on YouTube.  Moreover, the comments posted by interested viewers both on the YouTube page itself but also on the peripheral social media networks including Twitter, Facebook etc, then created a public dialogue about the video and the stunt itself which pushed the story further.  Not all the comments were positive, sure, but most were and the reach was indisputable.

Last year the no frills US airline, Jet Blue made the controversial decision to move its customer feedback service entirely to its Twitter feed which meant every criticism, every complaint, every question was there for all to see.  But then again, so was their response.  By making the process so public, the quality of their customer service improved so much that the company saw the reputation of its brand soar amongst consumers.  In a Twitter trends hotlist in August, Jet Blue came top of the list of favourite airlines with more than double the number of dedicated followers than its nearest rival.

Now that’s what you want!

I don’t believe all publicity is good publicity.  However, I do believe that in order to make an informed choice about when to engage in a public forum, you first have to know what’s being said.  As such, monitoring social media is one of the most important elements of any e-marketing strategy.  What you then do to engage with that audience and make the most of the opportunities afforded by online dialogue is up to you.

It’s an ever changing, evolving platform in which to engage with friends, contemporaries, clients and industry colleagues and requires constant monitoring to ensure that you don’t fall too far behind the curve.  The pitfalls are there if you’re not careful but if you truly embrace the idea of conversation, engagement and transparency, then it can work for you. 

We’ve thrown our hat into the ring.  We’re ‘into’ it and we’re developing services all the time to help our clients take advantage of the opportunities offered online but I’d be really interested to hear other views about the use of social media in PR and where it’s going.  What works?  What doesn’t?  Is it a waste of time?

post by Claire Southeard (Managing Director for TNR Communications)

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